Effective Communication Plans: 9 Basic Components
The following are nine basic components of Effective Communication Plans:
- Event
- Message
- Communicator
- Audience
- Timing
- Tools & Format
- Follow-Through
- Maintenance
- Accountability
(Photo credit: Kio, Flickr.com)
Event: What expected or unexpected events warrant the need to communicate?
Message: What information needs to be communicated?
Communicator: Who is responsible for preparing, delivering, verifying receipt of, and ensuring the comprehension of the information?
Audience: Who needs the information?
Timing: When should the communication occur?
Tools & Format: How will the information be communicated?
Follow-Through: How will receipt and comprehension of information be verified?
Maintenance: How will the communication plan and tools be updated?
Accountability: Who is ultimately responsible for implementing the communication plan?
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