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1. Logistics and Supply Chain Relationships: Fueling the Drive to Win-Win-Win

   (Powerful Ideas/White Papers)

   ... you do business in your own domain.  How you communicate with other functions, how you satisfy your internal customers, how inclusive your planning, decision-making, and execution are, how you lead versus ...

2. What's Important in 3rd Party Logistics Service Provider Relationships, and How They Can't Work Without Active Relationship Management

   (Powerful Ideas/White Papers)

   ... (organization, planning, resources) Time frame (response, planning, implementation, performance up-ramp) Compliance (environmental and ethical--Green and Sarbanes-Oxley) Alice In Wonderland? A ...

3. Yesterday's News and Today's Opportunity

   (Powerful Ideas/White Papers)

   ... failure in supply chain planning and execution.  The danger zones are: suppliers, customers, and 3rd party logistics services providers.  It's beyond daunting to face such challenges upstream, downstream ...

4. Outsourcing: A Business Relationship Management Challenge

   (Powerful Ideas/White Papers)

   ...  There is no shortage of barriers to effective outsourcing.  To mitigate risk and maximize value, careful planning must be done, including relationship management planning. IT Outsourcing Relationship ...

5. What the Customer Wants You to Know

   (Powerful Ideas/Book Reviews)

   ... Charam is, my expectations were greater than normal. All I can say is that, while there are some approaches and points that are very useful—particularly the sections on account planning—the book’s overall ...

6. Supporting Strategic Account Management with Systems

   (Powerful Ideas/White Papers)

   ... CRM system includes the five abilities below:   1. Ability to Support Negotiation Planning When negotiating new or existing master agreements as well as large sales opportunities, strategic account ...

7. Leadership Challenge of the "Modern" Corporation

   (Powerful Ideas/White Papers)

   ... same leader must then have the capacity, as a manager, to coordinate action through planning, staffing and prioritizing with his team. What helps to know when to act as a manager or as a leader is subtle: ...

8. The Art of Innovation

   (Powerful Ideas/Book Reviews)

   The Art of Innovation by Tom Kelley The more we work in strategic account management, the more we believe that account planning is essentially a creative endeavor--that figuring our new ways ...

9. The New Ruthless Economy: Work and Power in the Digital Age

   (Powerful Ideas/Book Reviews)

   ... and "enterprise resource planning," all from manufacturing. In his book's first section, Head traces these three manufacturing work practices back to Frederick Winslow Taylor's late 19th century "scientific ...

10. Why Have a Voice-of-the-Customer Program?

    (Powerful Ideas/White Papers)

    ... planning and implementation team •    Prioritize featured customers •    Gather and consolidate account information •    Determine and/or design organizational communication channels •    Schedule and ...

11. Aligning A Firm to Unleash Strategic Customer Relationships

    (Powerful Ideas/White Papers)

    ... A number of well-intentioned companies allocated budgets for setting up and staffing a strategic customer management function but did not allocate enough for planning, support, training or internal marketing. ...

12. Success Despite Uncertainty

    (Insights/ Individual)

    ... of planning can turn stress to strength. Suzanne C. Lowe Marketplace Masters, 2004  ...

13. Planning

    (Insights/General)

    Planning is a Systematic Way to Make Informed Decisions   Planning is a systematic way to make informed decisions.  Planning is NOT: Planning is a Systematic Way to Make Informed Decisions ...

14. Leadership Team

    (About Us/Leadership Team)

    ... the development, retention and growth of critical B2B customer relationships. Brad's senior executive leadership experience includes marketing & sales, business development, strategic planning, e-business ...

15. Brad Mitchell

    (About Us/S4 Consultants)

    ... marketing & sales, business development, strategic planning, e-business and management consulting. Most recently, he was the founding President and CEO of ChainDrugStore.net, a leading web-based B2B ...

16. Dave Jones

    (About Us/S4 Consultants)

    ... University, and an M.S. in Finance and an M.S. in Personal Financial Planning from Georgia State University.  ...

17. Art van Bodegraven

    (About Us/S4 Consultants)

    Art van Bodegraven Art van Bodegraven has years of experience in consulting, especially with supply chain management strategies and execution, logistics planning and operations, cost ...

18. Individual

    (Services/Individual)

    Individual Relationship Solutions Relationships with teams, groups or companies • Advisory • Executive Coaching • Succession Planning Services • Advisory • Executive Coaching • Succession ...

19. Company to Company

    (Services/Company to Company)

    ... Strategic Partnering Services • Advisory Services • Development of Best Practices • Account Profiling • Account Planning • Segmentation Analysis • Portfolio Analysis • Customer Profitability Analysis ...

20. Shift in Customer Strategy

    (About Us/How We Help)

    ... a national account management program to develop a sales force that could sell to large fleets.  They used S4 Consulting's assessment process and account planning to drive increased revenues. Results: ...