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How to Recover Strategic Account Relationships
(Powerful Ideas/White Papers)
... at your company. Your goal in this meeting is to set up some process by which the conflicts/problems might be solved. One step we suggest is to have the account prioritize the problems from their point ...
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The Greening of Business Relationships: A Supply Chain Imperative
(Powerful Ideas/White Papers)
... Sustainable Supply Chain Summit. The report isn’t focused on what a company ought to do, but on what supply chains need to do. Like it or not, Wal-Mart has taken a huge step in requiring its suppliers ...
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Logistics and Supply Chain Relationships: Fueling the Drive to Win-Win-Win
(Powerful Ideas/White Papers)
... much as twenty per cent out of supply costs. Downstream, manufacturing savings also accrued through better engineering and packaging design. And, the company quickly created a price/performance gap between ...
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What's Important in 3rd Party Logistics Service Provider Relationships, and How They Can't Work Without Active Relationship Management
(Powerful Ideas/White Papers)
... buying into your business strategy "Getting" what's unique about your company, operations, strategy and customers Understanding, valuing and supporting your customer relationships Cost (as differentiated ...
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Yesterday's News and Today's Opportunity
(Powerful Ideas/White Papers)
... isn't so much a retailer as it is a supply chain company. Perhaps the same could be said about Amazon. Every company in an end-to-end supply chain operation still has strategic and tactical decision ...
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Are Big Accounts Good For You?
(Insights/Company-to-Company)
... your profits come from a small portion of your customers.We don't know whether this is a good situation for your company or not-- it depends on the business you are in and the strategy you pursue. What ...
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What the Customer Wants You to Know
(Powerful Ideas/Book Reviews)
... Instead, you measure success by how well your customers are doing with your help. You’re not focused on selling a specific product or service; you’re focused on how your company can succeed in all the ...
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A Sense of Urgency
(Powerful Ideas/Book Reviews)
... are not passionately involved. Kotter says that for real urgency to occur, it’s necessary to engage the heart as well as the head. An executive seeking to move his company beyond complacency, for example, ...
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Companies Dramatically Improve Sales by Adopting TIPS Selling Process
(Powerful Ideas/White Papers)
... the Sale Supporting and Developing the Relationship Over the last decade we have trained thousands of account salespeople. One company with whom we have been working, Ohio-based Worthington Industries, ...
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Quantifying Value Delivered
(Insights/Company-to-Company)
... value-added services? In order to move past a commodity transaction, you must identify all the measurables that accompany the services or goods you are delivering. By identifying and quantifying such ...
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The Art of Innovation
(Powerful Ideas/Book Reviews)
... "We're not big fans of focus groups. We don't care much for traditional market research either. We go to the source. Not the "experts" inside a company but the actual people who use the product." While ...
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The New Ruthless Economy: Work and Power in the Digital Age
(Powerful Ideas/Book Reviews)
... then join[ed] them together to form giant megaprocesses." ERP developers like SAP say their software will string together all the company's processes for greater cost efficiency and provide greater ability ...
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Grow To Be Great: Breaking the Downsizing Cycle
(Powerful Ideas/Book Reviews)
... employees would have to make, and the opportunities presented by reorganizing their company. Those executives promised that they would continue to let employees know what was happening-that there would ...
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Why Have a Voice-of-the-Customer Program?
(Powerful Ideas/White Papers)
... Inviting customer representatives to visit and speak to associates, sending out customer-related articles or photographs in a company newsletters, or even sending emails with items from the customer’s ...
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Unleashing the Power of Business Relationships
(Powerful Ideas/White Papers)
... company decided to buy its single largest competitor. The two organizations had been competing so long that there was bad blood between virtually every person, department and location in both organizations. ...
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Capture Customer Expectations to Create a Strategic Advantage
(Powerful Ideas/White Papers)
... as the tangible equipment they produce. But research has shown again and again that the company that purchased the equipment defined the product as a combination of all of the experiences involved with ...
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Aligning A Firm to Unleash Strategic Customer Relationships
(Powerful Ideas/White Papers)
... We believe there are at least four elements: 1. A Common Vision and Set of Values The first element of alignment is a common vision of where the company and the strategic customer group are headed. ...
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Southern Company
(About Us/Client Logos 2)
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Context & Problem Solving
(About Us/Testimonials)
... been identified. S4 Consulting was there with us to provide that service and help us grow our market share and revenues." VP, Marketing, Global Logistics Company ...
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This was the best money I ever spent
(About Us/Testimonials)
... Company ...